We guarantee that you will find our services to be the best around. We will not waste your time and money with ineffective treatment and because our approach is grounded in good science we can assure you that your recovery will be as speedy and cost effective as possible. If you are not entirely satisfied with your consultation then you do not pay.

Self funding patients:

Our Physiotherapists are Chartered and Registered with the Health Professions Council which means that you can self-refer – you do not need to see a doctor or any other health professional first.

Private Medical Insurance patients:

If you intend to use Private Medical Insurance to fund your treatment, please check the details of your policy to determine whether a doctor’s referral is required prior to starting treatment. If you are claiming through a Private Medical Insurance policy then please bring your details along to the initial assessment or email them to us here (info@advancedphysiotherapy.co.uk). We are happy to invoice your insurer on your behalf providing we have your insurance details before the initial assessment. Please note we cannot be held responsible for any non-payment of claims and it is the policy-holders responsibility to check details of any exclusions, cost-share arrangements, benefit limitations or excesses that may apply. If you do not have valid authorisation for treatment from your insurer then you will be expected to self-fund and we will be more than happy to provide you with receipted invoices in order for you to claim fees back from your insurer.

Appointment booking:

Making an appointment is easy: Click here to book an appointment now!

Alternatively you can email us info@advancedphysiotherapy.co.uk or call 020 7884 0033.  You are welcome to be accompanied by a friend or relative during treatment if you require.

Prior to your initial assessment please complete our registration and medical history forms (download here) and bring them along with you. If you are unable to download these forms please ensure you arrive 15 minutes prior to your appointment in order to complete the forms on site as we don’t want to waste valuable consultation time with form filling.

Please also bring to the initial assessment any scans, x-rays or medical reports / letters you may have relevant to your condition. If your problem is running related it is useful for us to have a look at your running shoes. If you are claiming through private medical insurance then please bring your details along to the initial assessment or email them to info@advancedphysiotherapy.co.uk

Please wear loose comfortable clothing (ideally vest and shorts) to your initial assessment and any subsequent follow-up appointments as we really do need to see how your injured body parts move and how your body moves in relation to the injured area(s). We also need to palpate (feel) the injured tissues in order to identify the structure(s) at fault and this can be difficult if you wear tight clothing.

Discounts available:

Members of the Kings College Hospital RFC are eligible for a discount.

Please contact us if you represent a sports club or other society to see if we can arrange preferential rates for your members.

Report Writing:

Medico-legal Reports (including 1 hour assessment) £180
Health Insurance Claim Forms, GP/Consultant Letters FREE

Cancellation Policy:

Please note that our terms and conditions of cancellation are that a discretional 100% cancellation fee will be applied if we do not recive 24 hours notice of cancellation of if you fail to attend an appointment.

Payment methods:

We are happy to accept payment by cash, cheque, BACS or credit / debit card. Wherever possible we would prefer payment by BACS or credit / debit card.

Please note we do not accept American Express.

Bank details:

Advanced Physiotherapy Centres Ltd.
Account Number: 41785116
Sort Code: 090666

Debt Recovery:

Please note that an invoice will be raised at the end of each calendar month for any outstanding accounts.

Payment terms are 14 days from the date of invoice.

If we are not in receipt of payment within 28 days of invoicing we will instigate debt recovery procedures. This may involve us passing your details on to a debt recovery intermediary company.